MegaDice Privacy Policy

At MegaDice, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we at MegaDice collect, use, store, and safeguard your information when you access our casino and sportsbook platform at megadice.com. By creating an account or using our services, you agree to the practices described below. If you have any questions, you can reach our support team at [email protected].

Who We Are

Our platform is operated by MIBS N.V., a company licensed and regulated under the laws of Curaçao, holding licence No. 365/JAZ issued to Gaming Services Provider N.V. We at MegaDice serve international crypto players seeking a secure, transparent environment for slots, live dealer games, table games, and sports betting. Our Mega Dice casino was established to bring together blockchain technology and traditional gaming experiences, including our Telegram Casino app and browser-based platform.

Information We Collect

When you register with MegaDice or interact with our services, we collect several categories of information to verify your identity, process transactions, and personalize your experience. Our MegaDice systems gather data automatically and directly from you during registration, deposits, withdrawals, and gameplay.

• We collect your registration details, including name, email address, date of birth, and country of residence
• We gather verification documents (KYC) such as identification and proof of address when required
• We track your cryptocurrency wallet addresses used for deposits and withdrawals in BTC, ETH, LTC, BNB, XRP, DOGE, USDT, ADA, BCH, TRX, USDC, BONK, PEPE, and $DICE
• We record your gaming activity, including bets placed, winnings, and participation in tournaments or our Mega $DICE Challenge loyalty program
• We log technical data such as IP address, device type, browser information, and login timestamps
• We store communication records when you contact our customer support team

How We Use Your Information

Our MegaDice platform uses collected data for legitimate business purposes, including account management, fraud prevention, regulatory compliance, and improving our services. We at MegaDice never sell your personal information to third parties for marketing purposes.

• We use your data to verify your identity and prevent fraudulent activity
• We process your deposits and withdrawals using the original payment method you selected
• We send you updates about your welcome bonus, including our 200% up to 1 BTC offer, free spins, and sports free bets
• We analyze gameplay patterns to detect problem gambling behavior and support responsible gaming
• We communicate promotional offers such as our Mega Slot League, Mega Weekend Tournaments, and Drops & Wins campaigns, unless you opt out
• We comply with anti-money laundering (AML) obligations under our Curaçao licence

Legal Basis for Processing

Our MegaDice Casino processes your data based on several legal grounds, including the performance of our contract with you, compliance with legal obligations under Curaçao gaming regulations, and our legitimate interest in preventing fraud and ensuring platform security. Where required, we obtain your explicit consent, particularly for marketing communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These tools help us remember your preferences, analyze traffic patterns, and improve the functionality of our Mega Dice winning numbers displays, tournament leaderboards, and other interactive features. You can manage cookie preferences through your browser settings at any time.

Data Sharing and Third Parties

We share your information only when necessary to operate our services effectively. Our MegaDice team works with trusted partners to process payments, verify identities, and deliver games.

• We share data with payment processors, including Banxa and MoonPay, for card-based crypto purchases
• We provide necessary information to game providers such as Pragmatic Play, Hacksaw Gaming, Yggdrasil, and Microgaming to deliver gameplay
• We disclose data to regulatory authorities when legally required under our Curaçao licence
• We may share information with fraud prevention and AML compliance services
• We do not disclose your personal data to unauthorized third parties for resale or unrelated marketing

Data Retention

We at MegaDice retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including meeting legal, accounting, and regulatory requirements. Transaction records, KYC documents, and account history are typically retained for the duration required by Curaçao gaming law, even after you close your account with us.

Your Rights

As a user of MegaDice, you have rights regarding your personal data. We are committed to honoring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You have the right to withdraw consent for marketing communications at any time
• You may request a copy of your data in a portable format
• You can lodge a complaint with us directly at [email protected] if you believe your rights have been violated

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our MegaDice infrastructure uses encryption protocols for sensitive data, including wallet addresses and KYC documents. While we take extensive precautions, no method of electronic transmission or storage is completely secure, and we encourage you to use strong, unique passwords for your account.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including North Korea, Iran, Myanmar, the USA and its territories, Curaçao, Malta, Bulgaria, Lithuania, and several other jurisdictions listed in our Terms and Conditions. If we identify that you are accessing MegaDice from a restricted location, we reserve the right to suspend your account and may be required to retain relevant data for compliance purposes.

Use of VPN Services

We do not permit the use of VPN or similar tools to circumvent our geographic restrictions. If we detect VPN usage associated with your account, we may restrict access and review your account activity in accordance with our compliance obligations.

Children's Privacy

Our MegaDice platform is intended exclusively for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that information.

International Data Transfers

Because we serve international crypto players, your data may be transferred and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection standards and that adequate safeguards are in place to protect your information wherever it is processed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of MegaDice after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please contact our support team at [email protected]. For complaints regarding data privacy, reach out to [email protected]. Our customer support is available 24/7 through live chat, email, and our Telegram community channel.